Politique d’expédition

Shipping Policy for Tie Silk:

Thank you for shopping at Tie Silk! We aim to provide you with a seamless and enjoyable shopping experience. Please review our shipping policy below:

Order Processing:

All orders placed with Tie Silk undergo processing within 24 hours of receipt.
Once processed, orders are typically dispatched within 2 business days.

Delivery Timeframe:

Our standard delivery timeframe for orders is between 7 to 11 working days from the date of dispatch.
Please note that delivery times may vary depending on your location, local postal service efficiency, and any unforeseen circumstances.

Shipping Methods:

Tie Silk utilises reliable shipping partners to ensure the timely and secure delivery of your orders.
We offer standard shipping for all orders, with tracking information provided for your convenience.

Shipping Charges:

Tie Silk offers free shipping on all of our items.

International Shipping:

We currently offer shipping to select international destinations. Please note that additional customs duties or taxes may apply upon delivery, depending on your country's regulations.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
You can track the status of your order using the provided tracking number through the link provided in or email or the Shop app.

Delivery Issues:

In the rare event of a delivery delay or issue, please contact our customer service team at orders@tiesilk.com. We will work diligently to resolve any concerns and ensure your satisfaction.

Contact Information

Should you have any questions then please contact us at orders@tiesilk.com and we will respond to you within 24 hours. Or our contact phone number is 07479 967248, available between 9am to 5pm Monday to Friday